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Passenger
Terms and Conditions

Terms and Conditions image

Passenger


Terms and Conditions


Completion of the Booking Form acknowledges that you have read, understood and accepted these booking conditions.

PAYMENTS:
Deposit:
All booking request are subject to availability for the dates specified
When you receive confirmation of your bookings and costs from Your Choice Tours, the following Deposit Conditions apply
A deposit of $500 per person is required from you within 72 hours of receipt of your confirmation.
NOTE: You are responsible for booking your own air flights. We will request these details from you when we confirm your tour.
Final Payment:
The balance of payment is due 35 days prior to the start date of your Tour.
Cancellations:
In the event a traveller cancels a tour the following fees apply:
Up to 45 days before Tour start date, Full refund of Deposit.
44 days/35 days before Tour start date, 50% refund of Deposit
34 days/0 days before Tour start date No Refund
However, Your Choice Tours will consider all refunds based on individual circumstances
If a traveller wishes to cancel their existing booking and transfer to a new departure date, the above cancellation fees applicable to up to 45 days prior apply.
Funds Received for Deposits and Final Payments:
All Clients payments received by Your Choice Tours are held in a Trust Account until tour payments are settled.
All tours are prepaid to Australian and New Zealand hotels, coach companies and attractions by Your Choice Tours.
Pricing:
Prices for All Tours are based on schedules, fares and tariffs current at the time of publishing. Your Choice Tours reserves the right to vary the cost of tours if necessary, by reason of currency fluctuation, or component cost increase.
Tour costs will be guaranteed at the price prevailing at the date of Deposit payment.
Children Children’s fares (i.e. 11 years and under) are available on application.
The Australian and New Zealand prices include Government pre paid taxes are subject to change. Any changes to these Government taxes will be confirmed to you at time of booking.
Luggage Limits:
Each traveller is entitled to take one suitcase, the sum of its length, width & depth not to exceed 140cm. Weight limits apply to luggage due to Occupational Health and Safety issues. The maximum allowed by most airlines and coach companies is one piece per person and cannot exceed 20kg. (48lbs)
Airlines have specific Luggage allowances and you should check with the airline you are booking with.
Room & Dietary Requests;
Special room and dietary requests will be accepted and passed on to the hotels but cannot be guaranteed.
Triple Share Room Bookings:
Hotel rooms are generally sized to accommodate two travellers in comfort. When three travellers elect to share a room there will be restricted space. Please note that a rollaway bed may be used for triple share room bookings where three separate beds are required.
Smoking Laws:
Smoking is not permitted in any licensed premises (bars, restaurants, cafes, casinos, etc.) throughout Australia and New Zealand. Smoking rooms at hotels will be subject to availability and may not be available in some destinations.
Smoking is not allowed on any transfer and sightseeing vehicles.
Travel Insurance:
Travel Insurance is not included but is strongly recommended for all travellers. Speak to your Insurance company to arrange this.
Health and Fitness and Payment of deposit:
The payment of your deposit to Your Choice Tours acts as a warranty that the traveller(s) is/are reasonably healthy and/or fit to participate in the tour and the traveller(s) indemnifies Your Choice Tours from all actions, claims and demands arising out of any want of health and fitness. Your Choice Tours reserves the right to remove a traveller from a tour if their health and/ or fitness interferes with the tour or other traveller(s) tour experience in any way. Travelling with a collapsible
wheelchair is subject to availability at the time of booking. Each tour only has the capacity to cater for one wheelchair passenger.
Responsibilities:
Your Choice Tours advises that the service it provides is for the booking and packaging of goods and services provided by other operators such as hotels and transportation companies. Travellers are advised to familiarise themselves with the terms and conditions on which these services are supplied. Accordingly, your Choice Tours will not be responsible and will be excluded from liability for any loss, damage, omission or acts being negligent or otherwise, committed by the operators of airlines, coach companies, hotels or attractions used in connection with the tours.
Sightseeing Tours:
Your Choice Tours does not operate these excursions. As such, no person employed or associated with Your Choice Tours has any connection with the operators of these excursions. Accordingly, Your Choice Tours cannot and do not take any responsibility for any injury, action, loss or damage of any type, arising in any manner from these excursions.
Variation:
Your choice Tours reserves the right to cancel or to vary the content of its tours should the need arise.
Dispute:
The law of this contract is the law of the Commonwealth of Australia and New Zealand.
Documentation:
The traveller(s) is/are responsible for the acquisition of passports and appropriate visas, where necessary. We recommend that such documents, as required by governments, are finalised at least six weeks prior to the date of departure.
Please Note: We will forward Your Choice Tours documentation two weeks prior to Tour start date.
Refund after Tour start date:
No refund shall be made for any unused portion of any itinerary. Any alteration to the holiday, made by a traveller(s), shall be wholly at the expense of that traveller(s).
Force Majeure:
Except where otherwise expressly stated in these booking conditions we regret that we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by reason of circumstances amounting to ‘force majeure’. In these booking conditions, ‘force majeure’ means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riots, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
Special Interest Tours and Small Groups:
Due to the exclusive nature of these tours special conditions may apply to deposits and cancellations. Please ask at time of booking.
Validity:
These Terms and Conditions are valid for travel from April 2017 to March 2018.
Your Choice Tours is a 100% New Zealand owned company.

Travel Agents


Terms and Conditions


Completion of the Booking Form acknowledges that you have read, understood and accepted these booking conditions.
PAYMENTS:
Deposit:
All booking request are subject to availability for the dates specified
When you receive confirmation of your client bookings and costs from Your Choice Tours, the following Deposit Conditions apply
A deposit of $500 per person is required from you within 72 hours of receipt of your confirmation.
NOTE: You are responsible for booking your clients air flights. We will request these details from you when we confirm the tour.
Final Payment:
The balance of payment is due 35 days prior to the start date of the Tour.
Cancellations:
In the event a traveller cancels a tour the following fees apply:
Up to 45 days before Tour start date, Full refund of Deposit.
44 days/35 days before Tour start date, 50% refund of Deposit
34 days/0 days before Tour start date No Refund
However, Your Choice Tours will consider all refunds based on individual circumstances
If a traveller wishes to cancel their existing booking and transfer to a new departure date, the above cancellation fees applicable to up to 45 days prior apply.
Funds Received for Deposits and Final Payments:
All Clients payments received by Your Choice Tours are held in a Trust Account until tour payments are settled.
All tours are prepaid to Australian and New Zealand hotels, coach companies and attractions by Your Choice Tours.
Pricing:
Prices for All Tours are based on schedules, fares and tariffs current at the time of publishing. Your Choice Tours reserves the right to vary the cost of tours if necessary, by reason of currency fluctuation, or component cost increase.
Tour costs will be guaranteed at the price prevailing at the date of Deposit payment.
Children Children’s fares (i.e. 11 years and under) are available on application.
The Australian and New Zealand prices include Government pre paid taxes are subject to change. Any changes to these Government taxes will be confirmed to you at time of booking.
Luggage Limits:
Each traveller is entitled to take one suitcase, the sum of its length, width & depth not to exceed 140cm. Weight limits apply to luggage due to Occupational Health and Safety issues. The maximum allowed by most airlines and coach companies is one piece per person and cannot exceed 20kg. (48lbs)
Airlines have specific Luggage allowances and you should check with the airline you are booking with.
Room & Dietary Requests:
Special room and dietary requests will be accepted and passed on to the hotels but cannot be guaranteed.
Triple Share Room Bookings:
Hotel rooms are generally sized to accommodate two travellers in comfort. When three travellers elect to share a room there will be restricted space. Please note that a rollaway bed may be used for triple share room bookings where three separate beds are required.
Smoking Laws:
Smoking is not permitted in any licensed premises (bars, restaurants, cafes, casinos, etc.) throughout Australia and New Zealand. Smoking rooms at hotels will be subject to availability and may not be available in some destinations.
Smoking is not allowed on any transfer and sightseeing vehicles.
Travel Insurance:
Travel Insurance is not included but is strongly recommended for all travellers.
Health and Fitness and Payment of deposit:
The payment of your deposit to Your Choice Tours acts as a warranty that the traveller(s) is/are reasonably healthy and/or fit to participate in the tour and the traveller(s) indemnifies Your Choice Tours from all actions, claims and demands arising out of any want of health and fitness. Your Choice Tours reserves the right to remove a traveller from a tour if their health and/ or fitness interferes with the tour or other traveller(s) tour experience in any way. Travelling with a collapsible wheelchair is subject to availability at the time of booking. Each tour only has the capacity to cater for one wheelchair passenger.
Responsibilities:
Your Choice Tours advises that the service it provides is for the booking and packaging of goods and services provided by other operators such as hotels and transportation companies. Travellers are advised to familiarise themselves with the terms and conditions on which these services are supplied. Accordingly, your Choice Tours will not be responsible and will be excluded from liability for any loss, damage, omission or acts being negligent or otherwise, committed by the operators of airlines, coach companies, hotels or attractions used in connection with the tours.
Sightseeing Tours:
Your Choice Tours does not operate these excursions. As such, no person employed or associated with Your Choice Tours has any connection with the operators of these excursions. Accordingly, Your Choice Tours cannot and do not take any responsibility for any injury, action, loss or damage of any type, arising in any manner from these excursions.
Variation:
Your choice Tours reserves the right to cancel or to vary the content of its tours should the need arise.
Dispute:
The law of this contract is the law of the Commonwealth of Australia and New Zealand.
Documentation:
The traveller(s) is/are responsible for the acquisition of passports and appropriate visas, where necessary. We recommend that such documents, as required by governments, are finalised at least six weeks prior to the date of departure.
Please Note: We will forward Your Choice Tours documentation two weeks prior to Tour start date.
Refund after Tour start date:
No refund shall be made for any unused portion of any itinerary. Any alteration to the holiday, made by a traveller(s), shall be wholly at the expense of that traveller(s).
Force Majeure:
Except where otherwise expressly stated in these booking conditions we regret that we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by reason of circumstances amounting to ‘force majeure’. In these booking conditions, ‘force majeure’ means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riots, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
Special Interest Tours and Small Groups:
Due to the exclusive nature of these tours special conditions may apply to deposits and cancellations. Please ask at time of booking.
Validity:
These Terms and Conditions are valid for travel from April 2017 to March 2018.
Your Choice Tours is a 100% New Zealand owned company.